Payment & Refunds
Do you offer refunds?
With the meals being raw and perishable, the meals are not returnable or refundable in most cases. If there were issues with the product you received, please reach out to our customer service team by phone or email to address this for resolution. If
How to change the card for my order/ add a backup payment
1. Login into your account [Link to login page]. 2. Click [Subscriptions]. 3. Locate your subscription and click [Manage]. 4. Scroll to Payment details to review the current payment method. 5. Select Update to add a new payment method or Add backup t
Do you accept Shopify shop pay?
Yes, we accept shop pay. What is Shop pay? Shop pay is a Shopify wallet you can set up to pay for any platform that uses Shopify to do one click payment processing. It holds all your payment and billing info in one place that you can use at many diff
General payment method maintenance
We accept all major credit cards (Visa, Mastercard etc..) as well as Shopify Shop pay. Payment methods can be managed from your account in the customer portal Please note that updating the payment method on your account does not update it for the sub